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What are people saying about Subscribe & Save?

Step 1

Select your unlimited amount of Bay's Kitchen products into your subscription.

Step 2

Pick your delivery frequency time slot from once every week to once every 2 months.

Step 3

Click 'Add to basket', complete your order and wait for your subscription Box order to arrive!

ALL DONE!

Your Bay's Kitchen subscription box will then arrive at your door step for you to enjoy some wonderful low FODMAP meals. Want to delay, cancel or change your next subscription? Simply go to your account and select 'manage subscription' where you can have full control over how our service is provided to you.

You'll also be able to view all of your past orders, so if you're a first-time subscriber or re-subscriber, we can help make sure that everything goes smoothly!

FAQS

How does the subscription program work?

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If you choose to “subscribe and save” (versus making a one time purchase), your order will be set up to renew on a recurring basis. Select your desired subscription interval to select how often you’d like to receive your product(s).

What's the difference between Subscribe + Save and One-Time Purchase?

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One of the best things about Bay's Kitchen is how many ways it can be purchased. We like to keep it flexible.

Subscribe + Save: Get a discount on your favourite products when you sign up for auto-delivery. This way, you’ll always have the product you want… when you want it. 

One-Time Purchase: Try your favourite products through one-time purchase(s). This option does not automatically renew your purchase.

How often can I get my Subscribe & Save products shipped to me?

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The choice is yours. You can adjust your auto-delivery frequency to suit your individual usage.

What products are included in the subscription program?

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Any product that offers you the ability to subscribe and save.
Products that don’t offer a subscribe and save option aren’t eligible for purchase on a recurring basis.

Can I add a one time product to my order? How?

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Yes. Once you’ve logged into your customer portal, you’ll be able to see a list of eligible products you can add as a one time product to your subscription. 

Can I choose the delivery date?

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Your order delivery date is based on the time the order is placed. For e.g if your order is placed on the 1st of the month, you’ll receive your shipment within the interval time you selected starting on the 1st of the month. If you wish to modify your shipment date, reach out to us and we will work with you to adjust the date.

Can I gift a subscription to someone else?

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Yes! You absolutely can. We offer our customers the ability to gift their subscriptions if they wish to. This feature can be found within the skip function.

Is there a minimum subscription period?

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No. We want our customers to be confident with their purchases. If you aren’t completely satisfied with your product, you can cancel your subscription at any time.

Can I pause my subscription if I go on holiday?

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Yes. You can Pause or Skip your subscription within the customer portal.

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